Bruner GM – Stephenville

Job Description: Experienced Service Advisor - Chrysler

We are seeking an experienced and customer-oriented Service Advisor to join our team at our Chrysler dealership. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are properly diagnosed and repaired in a timely manner. The ideal candidate will have in-depth knowledge of Chrysler vehicle models and a proven track record in providing outstanding service.

Responsibilities:
- Greet customers and effectively communicate with them to understand their automotive service needs
- Schedule appointments and deliver an accurate estimate of required repairs or maintenance services
- Inspect vehicles to identify any current or potential issues
- Clearly explain repairs and services needed to customers and gain their approval for the work
- Enter all customer vehicle information and service details accurately into the dealership's computer system
- Collaborate with technicians to ensure that all necessary repairs are completed efficiently and within the promised timeframe
- Keep customers informed of the progress of their vehicle repairs and any additional maintenance needed
- Communicate with customers regarding recommended services, warranties, and other offerings to enhance their vehicle's performance and longevity
- Provide high-quality customer service by promptly addressing any customer concerns or complaints
- Maintain a neat and organized work area and ensure that all required documentation is properly completed

Requirements:
- High school diploma or equivalent; additional certification in automotive technology is a plus
- Proven experience as a Service Advisor in a Chrysler dealership or similar automotive service environment
- In-depth knowledge of Chrysler vehicle models, parts, and repairs
- Strong communication and interpersonal skills with a customer-focused approach
- Detail-oriented and highly organized, with the ability to multi-task and prioritize effectively
- Proficiency in using computer systems, including dealership management software and manufacturer-specific diagnostic tools
- Exceptional problem-solving skills and the ability to provide accurate estimates for repair services
- Ability to work effectively in a fast-paced and team-oriented environment
- Valid driver's license and clean driving record

If you are an experienced Service Advisor with a passion for providing exceptional customer service and expertise in Chrysler vehicles, we would love to hear from you. Join our team and contribute to our dealership's reputation for excellence in automotive service.